Privacy Policy - Gardeners Bethnal Green

Welcome to Gardeners Bethnal Green. Your privacy is of paramount importance to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Transactional Information: Details of the services you have requested or purchased.
Technical Data: IP address, browser type, and access times.
Usage Data: Information about how you use our website and services.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and managing our services: To deliver the gardening services you have requested efficiently.
Improving our services: To understand how our services are used and to enhance user experience.
Communication: To send updates, newsletters, and promotional materials related to our services.
Security: To protect against unauthorized access and ensure the safety of our users.

Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they are not overridden by your rights.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website and providing services.
Legal Requirements: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and stringent access controls. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Types of Cookies We Use

Essential Cookies: Necessary for the basic operation of our website.
Performance Cookies: Help us analyze website usage to improve performance.
Functionality Cookies: Remember your preferences and settings.
Marketing Cookies: Used to deliver relevant advertisements.

Your Privacy Rights

You have certain rights regarding your personal data. These include:

Access: Request copies of your personal data.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request the restriction of processing your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to the processing of your personal data.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the methods outlined in our communications. We will respond to your request within the legal timeframes.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We take appropriate measures to ensure that your data receives the same level of protection as it would within your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.